roghayeh ghanbari ghadikolaei; mahmood ziaee; vajhollah ghorbanizadeh; Mahmoud Jomehpour
Abstract
Conflict is an inevitable phenomenon among stakeholders in tourism destinations. Consequently, conflict management has garnered the attention of tourism researchers. Therefore, it is necessary to address this by representing the overall map of studies conducted in this field and identifying areas requiring ...
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Conflict is an inevitable phenomenon among stakeholders in tourism destinations. Consequently, conflict management has garnered the attention of tourism researchers. Therefore, it is necessary to address this by representing the overall map of studies conducted in this field and identifying areas requiring further effort. Accordingly, the aim of this paper is to identify and explain the approaches and research gaps in the field of conflict management in specific tourism destinations, such as protected areas. This research is fundamental in terms of purpose, inductive in approach, and conducted as a qualitative study using a scoping and systematic review method. The statistical population of this research includes articles, books, and theses published in reputable foreign and domestic databases between 2000 and 2024, from which 78 studies were selected using purposive sampling after three screening stages. Data analysis is based on approaches that involve the recurrence of secondary sources. The research findings are categorized into three sections: reasons for conflict occurrence, characteristics of conflict, and how to manage conflict. By synthesizing the extracted concepts, a conceptual model was developed in which compromise, social capital, collective action, self-organization, and participatory action are among the most important components for managing conflict in tourism destinations. The extracted conceptual framework can serve as a basis for future research in this field of study.
Mahmood Ziaee; Niloofar Mahdikhani
Volume 4, Issue 1 , June 2017, , Pages 39-54
Abstract
If we consider each city as a person, this person is known with some unique personality characters and it will have its own features. The aim of this research is to deliberate the amount of congruity toward destination personality and tourist personality (both ideal congruity and actual congruity) ...
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If we consider each city as a person, this person is known with some unique personality characters and it will have its own features. The aim of this research is to deliberate the amount of congruity toward destination personality and tourist personality (both ideal congruity and actual congruity) who wants to choose the city as his or her own tourism destination. Personality dimensions considered in this research include: sincerity, excitement, competence, sophistication, ruggedness. The used model in this research is brand personality model by Jennifer A. Aaker and these dimensions are according to that model. the questionnaires were filled by tourists of hotels with 3,4 or 5stars in two Tourism destinations which were chosen as case studies of this research, Shiraz & Yazd. according to statistical studies it concluded that there is a positive integration between ideal and actual tourist personality and the most important dimensions are sincerity and ruggedness.
